Request Timeline


Design & Print - New Projects • 4-6 weeks
Print & Mail • 3-4 weeks
Video • 6 weeks
Website & Digital • 2 weeks
Weekly Program Notes, Screens • 10 am Tuesdays

Global & Strategic Promotion Levels


After we receive a Project Brief, the Communications Team will help formulate a communications plan and identify which channels are most appropriate for the project. To help protect our channels from over-saturation and to help strengthen the value of our most important channels, we will use the following guidelines when creating those plans.


The Process

Step 1 | Complete the brief

Before you start:

  • Proof and edit your copy. Remove unnecessary or redundant content.

  • Obtain approvals from your direct report before submitting request.

  • Be ready to provide complete information on the request.


Step 2 | Communication review

  • On Mondays, Communications Team will review all new requests.

  • The project will either be added to basecamp or the project lead will be asked for more information.

  • If briefs are incomplete, they will not be processed until the following Monday.

  • Depending on project level, creative/planning meeting may be scheduled.


Step 3 | Versions will be submitted for approval

  • For projects that require design, project lead will submit 1-3 options for approval within 2 weeks.

  • Ministry will get all approvals required and submit revisions to project lead.


Step 4 | Final versions

  • Communications will submit a final version to ministry for proofing only. Copy and detail changes will be made.

  • All final assets will be added to the ‘Docs & Files’ tab in the project on Basecamp.

Communication Team